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Microsoft® Office Communicator 2007 R2 June 2010
Contacting Others
Each contact in your Contact List has a Presence button that reflects his or
her current state of availability.
You can use a contact’s presence status to decide which mode of
communication is best suited for successful communication that contact.
For example, if a contact’s status is Available, you can send her an instant
message or place a call to her. If a contact’s status is Busy, you might want
to send an e-mail or check the contact card to determine when the person
will be free for a conversation.
In this section, we will explore how to:
Determine if a contact is available for a conversation.
Find additional contact details, such as a schedule, to determine when a
contact will be available.
Tag a contact so you are notified when the contact becomes available.
Send Instant Messages and format them
Andrew Academic has a presence of Away and Status Away.
Contact Availability
Each contact has a presence and availability status shown. You will not see
this information if they do not have an account (presence unknown).
If a contact has added a note the note icon is shown next to their phone icon.
If the note icon is purple, this is an Out-of-Office message from
Outlook. Hovering your mouse cursor over the note icon will display the
message.
If you urgently need to get hold of a
contact. You can tag a contact to be
alerted when the contact's status change
to available or offline. Tagged contacts
are indicated by a yellow star.
To Tag a contact:
Right Click on their name then click on Tag for Status Change Alerts.
An alert will show in the bottom right of your screen every time that contact's
status changes to available or offline.
Click on the menu items above to jump to a section
Click Next for information on how to view further availability information.
16 Module 2 – Communicating Effectively
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